Welcome to motionteq.shop, the official online store operated by MOTIONTEQ SERVICES LTD, a company registered in the United Kingdom.

This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase from our website.

🔍 Information We Collect

We collect various types of personal information, including but not limited to:

1. Personal Identification Information

  • Full Name
  • Email Address
  • Billing and Shipping Address
  • Phone Number
  • IP Address

2. Payment Information

  • Last 4 digits of your credit/debit card (via third-party processors only)
  • Billing address and ZIP/postcode

💳 Note: We do not store full payment card details. All payments are securely handled via trusted payment gateways such as Stripe, PayPal, or other secure processors.

3. Usage and Technical Data

  • Browser type and version
  • Device and operating system
  • Referrer URL
  • Pages viewed and time spent on the site

🎯 How We Use Your Information

We use your data to:

  • Process and deliver your orders
  • Communicate with you regarding orders or customer service
  • Improve our products, services, and website experience
  • Send optional promotional emails (only with your consent)
  • Detect and prevent fraudulent transactions or misuse

🛒 Order Processing & Third Parties

To complete your purchases, we share relevant data with trusted third parties such as:

  • Payment processors (Stripe, PayPal, etc.)
  • Shipping and logistics providers (Royal Mail, DHL, USPS, etc.)
  • Customer service platforms (e.g., email helpdesk or chat systems)
  • Analytics tools (Google Analytics, Facebook Pixel, etc.)

All third parties are required to respect your data privacy and comply with applicable laws.

🍪 Cookies

We use cookies and similar technologies to improve your browsing experience and personalize your interactions with motionteq.shop.

Cookies help us:

  • Remember your login or cart info
  • Track website usage and performance
  • Provide personalized product recommendations

You can manage cookie preferences via your browser settings.

🔒 Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against loss, misuse, unauthorized access, disclosure, or alteration.

Your data is stored on secure servers and accessed only by authorized personnel.

📍 International Users

If you are accessing our site from outside the UK, please be aware that your information may be transferred to and processed in the United Kingdom. By using our website, you consent to this transfer.

👶 Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected such data without parental consent, we will delete it promptly.

📝 Your Data Rights

You have the right to:

Lodge a complaint with a data protection authority

Access, correct, or delete your personal data

Withdraw consent for email marketing

Request data portability